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WAREHOUSE AND SHOWROOM LOCATIONS:
MA Flag AnimatedBOSTON
CT Flag AnimatedHARTFORD
DC Flag AnimatedWASHINGTON, D.C.
DC Flag AnimatedPHILADELPHIA, PA

NEFCO Logo         Black Book 2008


Frequently Asked Questions

Asking the questions is the easy part. Good answers are tougher to come by.
At NEFCO, we try to make answers to your questions readily available.

Q: When you talk about FAST DELIVERY, just how fast is it?

A: How soon do you need it? NEFCO has systems in place to take advantage of the mode of transportation you require,
to get what you need, where you need it, when you want it.


Q: How do I place an order?

A: NEFCO has 3 locations to serve you: East Hartford, CT, Boston, MA, and Washington, D.C. All are staffed with inside,
outside, and counter salespeople. All locations will accept your order, regardless of where you live. Contact us any way
that you wish, either by phone, fax, or email.


Q: What if I don't see what I need in your catalog?

A: Then call us. Sourcing products is our specialty. Be it obsolete product or the latest invention, we'll find it for you.


Q: How do I arrange payment?

A: We accept credit card, company check, and money orders (with ID). Or, get details on opening an official NEFCO account.


Q: I use product faster than most people can deliver it. Do you have inventory management programs
or Just-In-Time capabilities?


A: NEFCO is small enough to take the time to develop a system specifically designed for your project needs. NEFCO is also large
enough to be plugged in to the leading edge technology that is necessary to make systems work for you. Call today and we will
work with you to build a solution.


Q: Can NEFCO repair tools? Do you have a program to keep tools in the hands of my crew during the repair?

A: NEFCO repairs major brand name tools such as Ridgid, Milwaukee, Greelee, Bosch, DeWalt, and Sumner. Tool rental is available
on select items to help minimize downtime costs.